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GET
CSharp (SDK)

Authorizations

Authorization
string
header
required

Send Authorization: Bearer , using an MKA1 API key for automation or an OAuth API access token for a signed-in application. Use a dynamic security callback to refresh OAuth access tokens. Browser session-only operations still require their declared cookie.

Headers

X-On-Behalf-Of
string

Optional external end-user identifier forwarded by the API gateway.

Path Parameters

case_id
string
required

The support case id.

Response

The support case.

id
string
required
number
integer
required

The case number to quote to support.

team_id
string | null
required
created_by
string
required
subject
string
required
description
string
required
severity
enum<string>
required
Available options:
low,
normal,
high,
urgent
component
enum<string> | null
required

A service on the status page.

Available options:
api-gateway,
authentication,
llm,
authorization,
agents,
sandbox,
compute
status
enum<string>
required
Available options:
open,
waiting_on_customer,
resolved
created_at
string<date-time>
required
updated_at
string<date-time>
required
resolved_at
string<date-time> | null
required
itsm
object | null
required

The case's record in the support team's ITSM tool, once it exists.

updates
object[]

The timeline, oldest first. On single-case reads only.