Resolve a support case
Marks the case resolved, with an optional closing comment. Requires write:support.
Authorizations
Send Authorization: Bearer , using an MKA1 API key for automation or an OAuth API access token for a signed-in application. Use a dynamic security callback to refresh OAuth access tokens. Browser session-only operations still require their declared cookie.
Headers
Optional external end-user identifier forwarded by the API gateway.
Path Parameters
The support case id.
Body
1 - 10000Response
The resolved support case.
The case number to quote to support.
low, normal, high, urgent A service on the status page.
api-gateway, authentication, llm, authorization, agents, sandbox, compute open, waiting_on_customer, resolved The case's record in the support team's ITSM tool, once it exists.
The timeline, oldest first. On single-case reads only.