Support Cases
Open a support case
Requires write:support.
POST
CSharp (SDK)
Authorizations
Send Authorization: Bearer , using an MKA1 API key for automation or an OAuth API access token for a signed-in application. Use a dynamic security callback to refresh OAuth access tokens. Browser session-only operations still require their declared cookie.
Headers
Optional external end-user identifier forwarded by the API gateway.
Body
application/json
Required string length:
1 - 200Required string length:
1 - 10000Available options:
low, normal, high, urgent A service on the status page.
Available options:
api-gateway, authentication, llm, authorization, agents, sandbox, compute Response
The new support case.
The case number to quote to support.
Available options:
low, normal, high, urgent A service on the status page.
Available options:
api-gateway, authentication, llm, authorization, agents, sandbox, compute Available options:
open, waiting_on_customer, resolved The case's record in the support team's ITSM tool, once it exists.
The timeline, oldest first. On single-case reads only.
CSharp (SDK)